Can I switch from a monthly subscription to an annual subscription?

In order to switch subscriptions we must first cancel your subscription on your behalf. Once your subscription has cancelled you can then log back into your account and re-subscribe as directed. Note there is a 5 device minimum requirement for annual subscriptions.

By cancelling your subscription your devices will not be disconnected unless the account is left in a cancelled state for 14 or more days.

As always if you have any issues please log a ticket.

Is this article helpful for you?