This article details key aspects of infrastructure and services used to deliver the Remote Management platform.
Azure Web App
Hosted in Azure North Europe region.
Multiple instances, scales out based on demand.
Secured by leading identity-as-a-service (IAAS) provider Auth0®.
All communications encrypted over HTTPS.
All payment transactions are handled by FastSpring (global E-Commerce platform), which includes advanced fraud protection and PCI DSS compliance.
In order to provide usage reports on the activity of devices we store URLs accessed as well as time spent on these URLs, we do not store content from pages or user sessions in our backend. It's possible to turn off session logging on a per device group basis.
Customer support service by UserEcho