Your comments

Just click a device from the Devices page, then Manage Device, you can find overrides at the bottom of the page.

Closing as complete but please let us know if you have any further questions as discussed. 

Thank you


The Knowledge Base questions are worded in such a way that they will be found during a search; "how can I root my device?" is a frequently asked question and the wording of this article and its title ensures this is the first article to be displayed when a user searches for information on rooting a device.

There are thousands of different device configurations and versions of the Android OS, to give advice on every device that our customer base uses would be impossible; and not sensible on our part as there are countless security and warranty implications that we cannot be liable for.

Hello Michael

There is not currently a way to limit the number of password attempts or prevent further attempts.

It is certainly something we would bear in mind as a way of increasing security in the future. We will share this question with the development team for information and so they can potentially consider at a later date.

Many thanks

Hi Brandi

Please see the following article on the whitelist, which will explain how you can include all sub-domains

There's also an article on using pro demo mode here:

This will enable all Pro features, however you will see a "Pro Demo Mode - Commercial Use Not Permitted" message each time a page is loaded and whilst using certain Pro features.

Running in Pro Demo Mode for longer than 30 days would be in breach of the licence terms.

Hope this helps, please let us know if you have any further questions. 

Many thanks

It's planned for the next build but we don't have a release date at the moment.

Excellent, I'm pleased to hear it!

Our developers happened to be working on this solution for another customer this week so it was good timing!

I'll close the ticket for now, but please let us know if you need anything else at all!

Hi Javier,

My colleague has attached the APK for you now, please let us know how you get on.

Many thanks

Hi Javier

I've just spoken to the development team and they've confirmed that they have a pre-release version that should support URL's where the mime type is application/pdf. 

If you would like the APK to test, I can get them to upload it?