In order to switch subscriptions we must first cancel your subscription on your behalf. Once your subscription has cancelled you can then log back into your account and re-subscribe as directed. Note there is a 5 device minimum requirement for annual subscriptions.
By cancelling your subscription your devices will not be disconnected unless the account is left in a cancelled state for 14 or more days.
As always if you have any issues please log a ticket.
Customer support service by UserEcho