Sometimes I have a device misbehaving, and it would help a lot if I could have access to more detailed statistics than currently available.
- Network connectivity
- Charger plugged in
- Battery history
I know that the battery history is available, but it's not quite clear what the resolution is, and it seems to be for a very short period. I'd like the things above to be accessible for at least a week, preferably with all data points intact, so I have a chance to dig into them when there's a problem.
In addition, of the device can't report them, I'd like it to store it locally and report them when connectivity is restored.
Also, I'd like the red "Last seen x days ago" to be more specific. Just give me the date and time, it will also help in troubleshooting.
(A bit of background for this request: I recently had a case where a device in a remote location unexpectedly lost connectivity (network provider performed work without notifying us). While being offline somebody managed to pull the plug for the device, and some hours later the battery was dead. Now, as the device was offline, I never got any reports about the power issue. Anyway, after far too long we figured out the problem and got it running again. For the analysis it sure would be great if the device - when being online again - could report on its history so we could find the person who thought it was a great idea to unplug the device.)
Customer support service by UserEcho