Welcome to the Kiosk Browser knowledge base and forum!
0
Completed
User1282 2 years ago in Remote Management • updated by Richard 2 years ago 3

The ability to change from landscape and portrait using overrides would be nice.

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Fixed
User871 2 years ago in Remote Management • updated by Richard 2 years ago 7

I recently had a device offline for three days. When I finally got it back online it had forgotten the profile assigned to it. Or, more specifically, the URL override. Once I forced the profile from the management console it worked just fine again.

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Declined
User827 2 years ago in Remote Management • updated by Richard 1 year ago 3

It would be nice to have the ability to set alerts for 'device not connected' within the KBRemote alerts types. Similar to how you can alert off of battery percentage, etc.

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Completed
User1067 2 years ago in Remote Management • updated by Richard 2 years ago 3

I use a kiosk with a large number of high resolution images which are cached.

Occasionally, we have to push new images immediately to each kiosk.

Is there a way to remotely wipe the cache of the kiosk.


I have tried forcing a restart of the application, but that does not wipe to cache.

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Fixed
User612 2 years ago in Remote Management • updated by Richard 2 years ago 11

Hello, I was trying to setup the custom alert messages and when you check to have a test email to send it doesn't send one.

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Completed
User148 2 years ago in Remote Management • updated by Richard 2 years ago 2
It would be great if we could filter the devices like we could in the legacy version. As a user who manages around 150 devices (and growing), I'd like to be able to filter the following:

- Tablet description
- MAC Address
- Battery %
- Last Contacted
- Device Profile

Answer
Richard 2 years ago
We have added sorting as per your request. MAC addresses can now be searched for via the search box.


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Completed
API
Richard 2 years ago in Remote Management • updated 2 years ago 3
From multiple users:
It would be nice to get some ability to integrate with kbremote.

Answer
Richard 2 years ago

We have now completed the initial API work, documentation can be found here.

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Answered
Gunther Vinson TowMate 2 years ago in Remote Management • updated by Richard 2 years ago 7
Greetings! So our Remote touchscreens will all need access to wifi at the respective dealerships they will be setup at. Do you have any suggestions on how to give the dealer access to be able to hook up their wifi to the machine without giving them access to vital kiosk browser settings? Thanks!
Answer
Richard 2 years ago
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Completed
User620 2 years ago in Remote Management • updated by User997 2 years ago 10

Would you consider adding a timer option to the Display Off/On feature? Setting to have display off and back on based on a daily schedule.

Answer
Richard 2 years ago

There is a feature in the app under Settings > Power.

http://kioskbrowser.userecho.com/topic/921165-scheduled-sleepwake/

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Answered
User667 2 years ago in Remote Management • updated by Richard 2 years ago 6

We were testing how well Kiosk Browser disables all the extra menus. Our test guy was able to disable wifi by fast clicking buttons. I had all the local management tools disabled from the remote management Profile. Including multi-tap, access to notifications, progress bar, system bar, system dialogs and fullscreen.


Now I cant access the device any more because it doesn't have wifi connection. All it shows is "Web page not available" because it obviously cannot access the network.


Device is Asus ZenPad 10 (P023). It doesn't have sim card slot. Tried even factory resetting the device but not possible because it apparently has only Fastboot mode which requires that USB debugging is enabled.


Do you have any extra backdoor in your software or any way to factory reset the device?