Welcome to the Kiosk Browser knowledge base and forum!
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Answered
User620 1 year ago in Remote Management • updated by Richard 1 year ago 10

So I had been doing unattended remote support of my various tablets running Kiosk Browser using TeamViewer 11. I have a Business License that cost $809 USD. Been working a couple of months. Suddenly TeamViewer stopped connecting to the tablets. In speaking with support they have informed me that I must purchase a Premium level license at a cost of $1689 in order to have support for "mobile devices". Are you aware of this policy? That's a heck of a price. Do you have any workable alternatives considering this?

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User1880 1 year ago in Remote Management • updated by Richard 11 months ago 2

Hi I'm exploring the trial and thinking of subscribing, but before I do is there any way to send a device group a custom push notification? I.e. send each device in the group a custom pop-up notification messagebox similar to how the 'identify this device' message works? This would be very useful in sending real time updates to users.


Thanks!

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User1489 1 year ago in Remote Management • updated by Richard 7 months ago 4

hi every time we restart our kiosk browser we get a please wait screen for about 75 seconds. We have not changed any files on profile

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User348 1 year ago in Remote Management • updated by Richard 9 months ago 3

I like your new reporting feature. For my use case, it would be very helpful to get reports not only for single devices, but for whole device groups.

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User1746 1 year ago in Remote Management • updated by Richard 1 year ago 16

alarm icon is turned off / crossed

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User1676 1 year ago in Remote Management • updated by Richard 1 year ago 3

how can I change device name ? like it is in screenshot (Marriott)


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User1756 1 year ago in Remote Management • updated by Richard 3 months ago 4

Is it possible to override the password of one device and not the whole group

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User620 1 year ago in Remote Management • updated by Richard 1 year ago 4

Is Team Viewer the only option for remote access? Team Viewer is an expensive product.

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User1756 1 year ago in Remote Management • updated by Richard 1 year ago 5

If you have devices with the free lock down version already installed. Can you move the move them over to the paid remote management without having to reinstall the software or actually touch the devices

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User515 1 year ago in Remote Management • updated by Richard 1 year ago 2

Ussually i log in at kbremote.net using my google account. Now i need do delete my google account, so how could i log in kbremote.net with out it?