Welcome to the Kiosk Browser knowledge base and forum!
0
Answered

Increasing licenses without getting a new key

Russ 1 year ago in Application • updated 1 year ago 2

I have 5 licenses and I want to increase the number. I dont want to have to maintain a bunch of keys though, can I buy an increase in the activations for my existing key?

0
Answered

Usage statistics

Bebbed 1 year ago in Application • updated 1 year ago 2

We would need kiosk usage statistics in order to know how much our kiosk tablets are in use and what is shown from them. They are, howevber, behind a firewall, making it impossible to track their IP numbers from the webpages that they are locked into showing. Is there any way to collect usage information / statistics through Kiosk Browser Lockdown?

0
Fixed

Wake/sleep indifferent performance

User1802 1 year ago in Application • updated by Richard 1 year ago 3

Hi, below are 2 images which show the configuration of my Kiosk. The kiosks are supposed to sleep at 6pm and wake at 8.30am.

The kiosk appears to sleep appropriately just after 6 but then wakes just after 7. More confusingly however, the app goes back to sleep 8.40 am the next morning, with it supposed to be waking up just before this.

Anyone any idea why this is happening? Thanks in advance

0
Fixed

KB fails to open on X96 Android device

User447 1 year ago in Application • updated by Richard 1 year ago 3

It tries to open a few times and flashes white. Then it opens in Recovery Mode (If I'm remembering correctly) and it lets me get to the settings.

Is there a log I can access to troubleshoot what is happening? Or is there anything I can try to get this working?

Device runs android 6 and I updated the webview to current.

Thanks!

0
Fixed

In a profile's settings I cannot reset initial zoom level to 0 as the help implies

User1879 1 year ago in Application • updated by Richard 1 year ago 3

I've played around with the initial zoom level setting in my default profile and are facing two problems:

1. I don't really know what the number actually does (percentage, factor..)

2. Now that I changed it, I cannot reset it to 0 because of the message "Please enter a number greater than 0"


Thanks

0
Answered

Music Volume Warning

User1438 1 year ago in Application • updated by Richard 1 year ago 3

Unfortunately the users of our Samsung tablets cannot increase the music volume level above a certain point because the Kiosk Browser App suppresses the system modal box „Raise volume above safe level? Listening at high volume for long periods may damage your hearing.“


What can we do to let our users increase the volume above safe level?

0
Answered

saving passwords on websites

harlan 1 year ago in Application • updated by Richard 1 year ago 4

I want to save user name and password on webpages. This can be done in Chrome but I cannot figure out how to save this with Kiosk Browser is running

0
Answered

Home Page Redirects

oiizzayy 1 year ago in Application • updated by Richard 1 year ago 6

Hi,


We are trying to use this app to run surveys. We have two versions that operate - one version is completed on a desktop/laptop which redirects to the homepage of the company. However we have made adjustments to surveys being completed on a tablet to redirect back to themselves.


When testing out this app we found that after 2 - 3 surveys the redirect would revert to the homepage, instead of back to the survey - is there anyway around this? We cannot change the homepage redirects so need to keep the surveys as they are - is there a function on the app that overcomes this?

0
Declined

Password for printing

User836 1 year ago in Application • updated by Richard 1 year ago 2

Good morning,


Would it be possible to put a password dialog or at least a messege of some kind that is displayed before printing, or a way of getting permission from an administrator before printing?


You must admit manageable printing would be a good selling point for the software.


Thanks for your time and your assistance thus far


Luke

0
Declined

Play Notifications Sounds

JorgeSilva 1 year ago in Application • updated by Richard 1 year ago 2

Hi

We have this function

playNotificationSound(milliseconds)

This is very usefull, but we only can play one sound. I'm developing a scanner reader application and I need the success sound and error sound, but with this function I only can play one of the sounds. In the future it will very usefull we can choose the sound that we want to play.
In javascript I can allways made a player, but is more slow that the inbuilt in android.