Welcome to the Kiosk Browser knowledge base and forum!
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Answered
David13 2 years ago in Application • updated by Richard 2 years ago 1

Good morning, I would like to know how to shutdown the tablet when it is running the kiosk mode. I press the button off but nothing happens.

Thank you
A greeting
Answer
Richard 2 years ago

Hi,

You can either go into settings and power off normally or turn off the setting from within settings > advanced > hide system dialogs. This will allow the normal power off dialog to appear.

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Answered
User330 2 years ago in Application • updated by Richard 2 years ago 7

Hello, we are still testing and have a last problem we encountered,


We display surveys with kioskbrowser, but every session is only valuable for 24 min, we have a script to call on a script to renew it each time, so when the survey is open, and nobody was completing it, it refreshes so when someoebody starts completing it, it works.


The problem now is, after sleep mode, this doesnt work, so we have a timeout error and the page stays on timeout error all day. Unless we clear cookies, but when we clear cookies all the time, we get error message csfr token is not identified.


Is there a possibility to clear cookies when the tablet comes out of sleep mode?

Or maybe you know another solution for this problem?


Thank you very much!


Regards,

Sven



nd 19u24).

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Answered
User269 2 years ago in Application • updated 2 years ago 3
I have a VIDEO Tag with the URL:

file:///storage/emulated/0/kioskbrowser/localcontent/a.mp4



<video style="width: 100% !important; height: 100% !important; display: block;" rel="width: 100% !important; height: 100% !important; display: block;" rel="width: 100% !important; height: 100% !important; display: block;" class="" preload="undefined" width="100%" height="100%" <source="" src="file:///mnt/sdcard/kioskbrowser/localcontent/a.mp4" type="video/mp4"></video>

but the player don´t play them.
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Not a bug
User309 2 years ago in Application • updated by Richard 2 years ago 8

Hi there.


We have 5 KioskBrowsers running all on GalaxyTabs being remotely managed by the kioskbrowser remote solution.


We usually have Kiosk Browser running in the background when a user opens a local application using your API, Android.openApplication('myapp'). It is usual for Kiosk Browser to remain in the background for several hours until a user might bring it back to front using the home button.


We have noticed that when KioskBrowser is not the topmost application, it does not work as expected. For instance, we have KB to reload the home page every 5 minutes (general->timeout) and this does not happen when in background. Once you bring KB to the foreground you can see the homepage reload (almost immediately). Also, we have the homepage to manipulate the screen brightness and the javascript code does not behave as expected when KB is in the background, as it dimms or brightness the screen unexpectedly (same script runs perfectly when in foreground).


This behaviour takes place in all Tabs, consistenly.


We haven't had the time to do a thorough debugging (that is why we are not being more specific, except for the page reload issue), but from our webserver logs (KioskBrowser consumes a site hosted by us), we can see weird things happening with the sessions, as well.


Before we spend time trying to debug the situation, we first wanted to know if this is a known issue or expected behaviour.


Thank you in advanced,


Cristian.-

Answer
Richard 2 years ago

Hi,


Kiosk Browser has not been designed to run in the background. The JavaScript function to launch 3rd party applications is just to be used in rare scenarios where the user needs quick access to something else, in fact we never planned to add this function but made the effort to do so for an existing customer. When in the background Kiosk Browser won't reload the page for example because the timer is disabled.

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Fixed
James Sampford 2 years ago in Application • updated by Richard 2 years ago 5

Tried this on my Android Lollipop device, but it seems that focus is not being regained after any time that was specified. Also, I was able to switch apps "once out" using the drawer soft button. Not tested on another device, but can do so in the morning

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Answered
Nelson Dias 2 years ago in Application • updated by Richard 2 years ago 9
It's mentioned ion knowledge base that it supports opening PDF in browser
It fails even having google docs and google drive installed.
We are testing with remote hosted PDF

Could you clarify any 3rd party software needed, and/or configuration ?

Thanks
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Completed
User487 2 years ago in Application • updated by Richard 2 years ago 2
Use Case: museum exposition with different objects. Each object has its own web page. Tablets with the Kiosk Browser in the room allow detailed examination, but when idle/not being used, we would like to switch between the pages. Example: Idle: show object 1 url for 1 min, then show object 2 url for 1 min, ... It could be sequentially or also random.
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Answered
Bruce Minchinton 2 years ago in Application • updated by Richard 2 years ago 1

Would it be feasible to have a setting that allows for storing of login credentials (username/email & passcode) for the kiosk website?

I imagine it would nut suit every implementation of Kiosk Browser, but it would suit me.

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Declined
James Sampford 2 years ago in Application • updated by Richard 1 year ago 4
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Completed
User283 2 years ago in Application • updated by Richard 2 years ago 9
It would be great to call intents of external application that do not require to surrender the focus.
Answer
Richard 2 years ago
This is now available in version 2.0.17.